Frequently Asked Questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If this is not the case, please let us know and we will do everything we can to find a solution with you.
Are the purchases final?
We do not accept returns on certain items. These will be clearly indicated before purchase.
When will I receive my order?
We will do everything we can to ship your order as quickly as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your address.
Where are your products manufactured?
Our products are made in Switzerland. We carefully select our manufacturing partners to guarantee the high quality and fair price of our products.
How much does delivery cost?
Delivery charges are calculated based on your address and the items in your order. You will always know the delivery price before placing your order.